Politique de remboursement
At PekGema, your satisfaction matters. If you’re not completely happy with your purchase, we’re here to help — within 30 days of delivery.
Return Window：
You may return or exchange your item within 30 days of delivery.
To qualify for a return:
- The item must be unused and in its original condition
- It must include all original packaging
Partial refunds may apply if:
- The item is damaged or missing parts not due to our error
- The return is requested after 30 days
Refund Process：
Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed automatically to your original method of payment within a few business days.
Have questions? We’re here to help: support@pekgema.com